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Return Policy
100% Satisfaction Guarantee
We want you to be completely
satisfied with your purchase. If you are not, simply return the items
you don't want in new condition within 15 days from the date of the
delivery. and we will refund your money or exchange the item subject to
this return policy .
We guarantee against
manufacturers' defects for 15 days from the date of the delivery.
The customer must return Defective merchandise at their expense.
All returns/exchanges must be made within
15 days of receipt of the merchandise. Merchandise must be in
perfect and new original factory condition, and must include all
original packaging materials, warranty cards, manuals and
accessories.
returns for a refund or exchanges
for a different brand or model
will be subject to a 20% restocking fee. Shipping charges we incur
are not refundable
If you receive
an item and it has a
manufacturers' defects we will be happy to exchange it for another one of the
same make and model. but if you want a refund or exchange for a different model
you have to pay shipping and restocking. WE WILL NOT GIVE A FULL REFUND FOR
ITEMS THAT HAVE A FACTORY DEFECTS.
Unwanted products may be returned with
prior authorization only!
All returned merchandise must have a Return Authorization number (RA#).
customer must pay shipping fee to ship the item back to our warehouse.
No returns or exchanges after 15 days
from date of the delivery.
Products with Manufacturer Warranties which exceed 15 days, may be
returned directly to the manufacturer according to their instructions.
If the item has been received to our
warehouse after 15 days from the original day of the receipt of the
merchandise, it will be send to the customer at their expense. When
requesting RA# please specify if an exchange is not required.
Otherwise, we will send an exchange to the customer if the
merchandise is defective.
REFUSED DELIVERY:
Customers will be responsible for all charges associated with
shipping and handling. Once the merchandise is returned to our
warehouse, credit will be issued for the original purchase price
less shipping and handling.
Credit Card chargeback:
Any credit card chargeback will be handled by our collection agency you
will automatically be put in collection if we receive charge back case
our bank may honor a full refund immediately and our collection agency
will start billing you if you don't pay them with in 30 days you will be
reported to the credit Bureau agency we strongly recommend that you
contact us to avoid ruin your credit for 7 years....We take very
seriously credit card scammers we will do our best to solve any
inconvenience with our customers please call us or email if you have any
complaint or if you are not satisfied with our service...
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