Return Policy
We charge 20% Restocking fee on
all returns.
All returns/exchanges must be made within 14 days of receipt of the
merchandise. Merchandise must be shipped back
to us within 14 days from the day you receive the item.
Merchandise must be in perfect and new original factory
condition, and must include all original packaging materials, warranty
cards, manuals and accessories. The customer must return the merchandise
at their expense. also Shipping charges we incur are not
refundable.
Unwanted products may be returned with prior authorization only. All
returned merchandise must have a Return Authorization number (RA#).
No returns or exchanges after 14 days from date of the delivery.
Products with Manufacturer Warranties which exceed 14 days, may be
returned directly to the manufacturer according to their instructions.
If the item has been received to our warehouse after 14 days from the
original day of the receipt of the merchandise, it will be send to the
customer at their expense. When requesting RA# please specify if an
exchange is not required. Otherwise, we will send an exchange to the
customer if the merchandise is defective.
REFUSED DELIVERY:
Customers will be responsible for all charges associated with
shipping and handling. Once the merchandise is returned to our
warehouse, credit will be issued for the original purchase price
less shipping and handling.
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